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From digital room keys to green screens for hybrid meetings, Globetrender speaks with Julie White, vice-president commercial EMEA for Wyndham Hotels & Resorts, about how the company has been using technology to transform the guest experience, and what trends they predict for 2021 and beyond.
How has Wyndham been innovating during the pandemic?
As a global hospitality company, we always strive to innovate and elevate our guest experience. The pandemic has generated significant changes in demand and guest profiles, so we have implemented a variety of new initiatives to attract travellers to Wyndham properties in this new environment.