2020 was a pivotal year for workplace technology, with the pandemic forcing organisations of all shapes and sizes to transform their systems, processes, and day-to-day operations. Many transitioned from office environments to full-time remote working.
Employers had to adopt new ways of working to ensure employees remained safe, supported and engaged, whether they were logging on remotely or on-site. While some of the changes we experienced last year were already in motion before the pandemic hit, we were forced to adapt at a rapid pace. Luckily, technology made the transition to remote and hybrid working a lot smoother than it