The top five workplace trends of 2021

Jhon Thor

2020 was a pivotal year for workplace technology, with the pandemic forcing organisations of all shapes and sizes to transform their systems, processes, and day-to-day operations. Many transitioned from office environments to full-time remote working.

Employers had to adopt new ways of working to ensure employees remained safe, supported and engaged, whether they were logging on remotely or on-site. While some of the changes we experienced last year were already in motion before the pandemic hit, we were forced to adapt at a rapid pace. Luckily, technology made the transition to remote and hybrid working a lot smoother than it

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As European Hotels Grapple With Prolonged Restrictions, Are Operators And Landlords Sharing The Pain?

Jhon Thor

In our view, the lodging and travel sector will be among the last to recover once the pandemic has subsided–as the need for social distancing, quarantine, and travel restrictions extends into 2021–and could be several years before a full recovery. With continued volatility in earnings expected, the ratings trend for hotel operators will be decisively negative this year. The lodging sector globally has a high number of investment-grade companies, and six issuers rated ‘BBB-‘ have negative outlooks, therefore at risk of becoming fallen angels.

For the broader industry, we expect that revenue could decline by 50%

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Coronavirus: Canadian travellers shouldn’t be denied boarding without quarantine hotel booking, gov’t says

Jhon Thor

A group of Canadians in Zimbabwe were denied a flight back to Canada, after they spent hours unsuccessfully trying to book a government-authorized hotel stay, an incident Transport Canada now says shouldn’t have happened.

“We begged an [airline] desk agent to assist us,” Nicola Dawson, who has spent the last five years living in Zimbabwe caring for her ailing grandparents, told by phone on Tuesday.

Dawson was one of approximately 10 other travellers, including at least three other Canadians and several U.K. citizens, who were unable to board an Ethiopian Airlines flight en-route to Toronto on Monday.

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Ted Cruz Says His Wife Is ‘P-ssed’ About Leaked Cancun Texts

Jhon Thor


Speaking candidly about the fallout of his controversial trip to Mexico last week, Sen. Ted Cruz (R-Tex.) said his wife is “pretty p-ssed” that her texts planning the vacation in a group chat with neighbors and friends were leaked to The New York Times, labeling those responsible as “a—holes.” 

Key Facts

“I will say, Heidi’s pretty p-ssed about that,”

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Five9 Inc (FIVN) Q4 2020 Earnings Call Transcript

Jhon Thor

Image source: The Motley Fool.

Q4 2020 Earnings Call
Feb 23, 2021, 9:30 p.m. ET


  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:


Good day, everyone, and welcome to Five9’s Fourth Quarter Fiscal Year 2020 Earnings Call. Today’s webinar is being recorded.

At this time, I’d like to turn the conference over to Lauren Sloane. Please go ahead.

Lauren SloaneInvestor Relations

Thank you. Thank you for joining us today. On the call are Rowan Trollope, CEO; Dan Burkland, President; and Barry Zwarenstein, CFO.

Certain statements made during the course of the

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CDC Recommends Hotel Workers Receive Early COVID-19 Vaccine Shots

Jhon Thor

The United States Centers for Disease Control and Prevention (CDC) announced hotel employees should receive an early COVID-19 vaccination due to their close proximity to guests.

According to, the latest federal guidance from the CDC prioritizes “Traveler Accommodation” under its essential workers category, which elevates hotel workers to Phase 1c.


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While the CDC recommendation does not mandate that states prioritize hotel workers, it put them in a category below frontline essential workers, but in the same group as religious organizations, utilities and various store retailers.

American Hotel and Lodging Association (AHLA) President Chip Rogers said

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